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A comprehensive approach to health and wellness

Maintaining the health and safety of our residents is always our top priority. COVID-19 has underscored the depth of that commitment. At Belmont Village, we have implemented a comprehensive program of protocols based on the most current understanding of the 2019 coronavirus as determined by science, medical expertise, and Centers for Disease Control and Prevention (CDC) guidelines. At the same time, we are equally passionate about supporting our residents’ mental and emotional health during this challenging time.

Covid-19 Vaccine Update: A Message from CEO & Founder Patricia Will

It’s almost two years since the pandemic began, and we have learned how to thrive in a sea of ever-changing tides. We are grateful for the remarkable science that has given us vaccines and for the remarkable execution carried out every day by our teams. Belmont Village fully embraced the gift of immunity, with metrics to match. As of February 2022, we are elated to report that over 92% of our eligible residents and over 88% of our eligible team members are fully-vaccinated and “boosted.”

For both residents and team members, the F.D.A. – approved COVID-19 vaccines and “boosters” have been game-changers. High levels of immunity mean that even the recent wave of Omicron has been fairly benign in our communities, with those who test positive experiencing cold-like symptoms or no symptoms at all. This has earned us kudos from public health authorities across the country. In addition, our high level of community immunity allows us to focus on the “gets” as opposed to the “give-ups.” Our residents are fully participating in fine dining, engaging celebrations, and life enriching programs every day.Team members are measurably relieved to participate in a safe work place.

Now, a special word for family members and friends. Across the country, we find ourselves in a tapestry of regulations and core beliefs. Our constant guidepost is the safety and security of residents and team members. Community immunity is not perfect, but it fosters safety by delimiting the opportunity for outbreaks. We have to remember that senior adults continue to be the most vulnerable population, especially for those with compromising health conditions. During the recent Omicron surge, many jurisdictions restricted indoor visits to only those who are fully-vaccinated and “boosted.” After consulting with nationally-recognized experts, we adopted this practice, at least until this wave fully subsides. We continue to accommodate unvaccinated visitors by making use of outdoor areas and safe zones within our buildings. We ask that everyone continue to wear a mask – a practice that is also dramatically reducing the incidence of seasonal flu.

While the pandemic is not over, we launched 2022 with tremendous optimism and a focus on wellness. We were proud to host Dr. Ed Schneider, Dean Emeritus of the USC Davis School of Gerontology, whose webinar, “Debunking the Myth of Diets,” offers a rich commentary on vitamins, food, and beverages. February 14, we will host Dr. Jonathan Fialkow, Chief of Cardiology at Baptist Health South Florida, who will share insights and innovative approaches to foster heart health. Register for the webinar with Dr. Fialkow here. And, finally, in every community love is in the air as we celebrate Valentine’s Day and a multitude of couples with over 70 years of marriage! I am especially looking forward to the father-daughter dance at my Dad’s Belmont Village in Houston.

With warmest regards,

Patricia Will
Founder and CEO

Before entering any Belmont Village community, each visitor must have their temperature taken and log into Accushield, our automated digital access system, which asks a series of health questions recommended by the CDC. The system also verifies criminal background checks for all third-party vendors.

Safely Together

“I cannot BEGIN to tell you how happy I am that my parents are not only being well cared for but that they are happy! This time last year I told my family that there was NO WAY they would ever leave their lake home. Well, they have surprised me in that they did move, but also they couldn’t be happier.”

Marci P., Belmont Village Turtle Creek


Best practices for keeping our communities clean and safe

Reducing the risk of viral contact is fundamental to our approach. Our strategies include everything from the sanitation of frequently touched items to the removal of reusable condiments in the dining areas. Most importantly, we educate staff, residents, and families alike on what we’re doing, how we’re doing it, and why.


At many Belmont Village communities, we offer telemedicine for urgent care, allowing residents to safely access physicians and healthcare practitioners while reducing the risks associated with office or ER visits. We also conduct virtual events covering a variety of topics, including COVID-19.

Hand hygiene stations are located throughout every community and are required to be used prior to entry. All disinfectants used are registered with the EPA as effective against COVID-19, with staff trained and reviewed on the cleaning procedures associated with each product. All outside equipment and deliveries must be sanitized prior to entering the community, along with work areas and paths of travel.

Belmont Village maintains an ample and secure supply of PPE including masks, gloves, and gowns, available to employees and residents as needed. We also provide training on proper use and, depending on the activity, require staff to change gloves and sanitize hands when interacting with each new resident.


“Thank you for keeping us safe, fed, involved, and interactive in the community. Who knew COVID-19 would happen? But you have all risen to the occasion, helping us cope in many ways. Life has gone on as usual, with many changes, but it is still a great place to be.”

Diane I., Belmont Village Albany


Maintaining the promise of life worth living.

When it comes to protecting our residents, our vigilance is balanced with a commitment to maintaining the social connections critical to mental health and holistic well-being. We know this situation is hard on everyone — residents, staff, and families. But together, we will prevail. Because a life worth living is a life worth fighting for.

Through purposeful programming and whole brain fitness, we help residents find joy in their daily lives. It’s our point of distinction. While the pandemic has affected our approach, it has not altered our commitment. As much as possible, we continue to organize activities while enforcing new restrictions.

If a resident tests positive, Belmont Village activates enhanced isolation protocols for monitoring and care by a dedicated staff. In addition to clinical support, we are able to quickly pivot to maintain one-on-one stimulation while the resident is in isolation, treating not just the virus but the whole person.

Regularly scheduled activities are an important part of the unique programming at Belmont Village. To maintain this crucial continuity, we have adapted group size and required residents to wear masks and stay six feet apart. Video conferences are also offered for visits and other social activities.


At Belmont Village, we are proud of the resilience displayed by our staff and our residents. We are optimistic that this crisis will soon be behind us. Until then, please reach out to a family advisor if you have any questions about community health and safety.