It is my great pleasure to write a letter of support for you and your staff at Belmont Village. Our family has been extremely fortunate to have my mother, Florence H., receive care at Belmont Village Sunnyvale for the past 3 years. It is difficult to leave one’s mother in someone else’s care, but this became necessary for us and we made the decision with some trepidation. As soon as we met Zeny and the staff at Belmont Village, we felt a sense of relief, and our comfort and appreciation grew steadily each week. Belmont Village has been a blessing for my family and made my mother’s last few months secure, comfortable, and as good as they could have been.
You and all your staff have always treated my mother with love, respect and professional care. Your Pal staff made sure Mom was comfortable, clean, and engaged in the life and the world around her. Your nursing staff – led by Zeny and including wonderful nurses like Lisa and Mai – were so attentive and caring while also being cheerful and positive. They were always a pleasure to be around, and my mother definitely felt well cared for! With Scott and driver Pat, my mother enjoyed going on outings, joining the reading group, and otherwise participating in life at Belmont Village. Your front desk staff, such as Sheila and Connie, were so welcoming and helpful. I was always impressed that anyone I asked would know where my mother was, if she had eaten, or if she had taken her medicine. It was quite impressive! My mother always smiled because she truly appreciated the people of Belmont Village and we do as well!
It has been heartbreaking to say goodbye to my mother. But with the love and attentiveness of Belmont Village we have never felt alone or concerned over mom’s care. We will always feel extremely grateful and blessed that you were there to help guide and support us in this final transition in my mother’s life. Thank you for everything!
Sincerely, Diane C. P.