Hello Ernie,

I know it hasn’t even been a week yet, but can I just tell you how impressed I am by you and your staff? Everyone I have come in contact with is caring, knowledgeable, friendly, and respectful. I think these are qualities that are not easily found these days. I know my father is so happy there. He’s like a new person. And I know he is going to continue to make great strides in his independence and a lot of that is because of the care your staff is showing him. They are like little fairies that are always close by but never intrusive! They always know what he wants to do next. This is HUGE for me. I feel like for the first time in ten months I can rest easy knowing he is really being taken care of and all of his needs are being met.

You guys have changed many lives for the better by taking him into your place. So from the bottom of my heart, thank you!

Hugs!

Kim

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