To the Belmont Village Team,
We wish to express our sincere gratitude for the support, care, and concern each of you have expressed over the past year and a half that our mother and grandmother, Helen B., was a resident of Belmont Village.
From the day we walked in the door for our first conversation with Millie to select Helen’s apartment, we were met with kindness and smiles by everyone. This spirit of consideration continued with each interaction we had with every member of the team, from the front desk, PALs, kitchen and dining room staff, cleaning, nursing and directors, and all support staff. The values of Belmont as a facility have shown through in the demeanor of all those we encountered and greatly improved Helen’s experience on a daily basis.
Thank you. You made what could have been a very difficult time in our lives, and Helen’s, that much easier. Your facility and staff are outstanding examples of what Assisted Living should be.
Natalie, Kevin & Sara S.